
One area that has been satisfactory is the issue of noise. He cited an example of a customer that ordered a toy canoe and truck set, but when the item was brought out to the drone launch pad, what came out was a full-sized canoe (there is a 10-pound limit to cargo). Walker said among the lessons is better integration and clarity on the items being shipped. "We'll get there we've got some things to figure out," he said. Until then, DroneUp is focused on improving the service. Walker said someday he hopes the entire process is automated. A safety pilot monitors the drone's performance and launches each drone once it is deemed safe. Average delivery time is 17 minutes, measured from the time the order is placed to the time the item is delivered to the home.įor safety reasons, each drone has a separate departure and return altitude to avoid midair collisions. Related: Read: DroneUp acquires airspace traffic management company AirMap Read: A2Z Drone Delivery, DroneUp complete commercial deliveries pilotĬurrently operating with a 1.5-mile delivery radius, DroneUp expects to have a 10-mile delivery radius by the end of 2023. But once they experience drone deliveries, many people use them again. He said first orders are typically "novelty orders" and are often a bag of candy just so the consumer can see the drone. "You never really expect that second order," Walker added. "Community engagement has been phenomenal," he said, noting that the reorder rate in Farmington has been "off the charts." Walker said he anticipates more locations popping up later this year across the country. The new pilots will fly from Walmart Supercenters. The current operation runs from a smaller Walmart Neighborhood Market. The new Drone Hubs will be located in Bentonville and Rogers, Arkansas, and will represent a new test for DroneUp, Walker said.

The company is expecting to launch two new drone pilots in the next two months with Walmart WMT, joining the current operation in Farmington, Arkansas. Walker said he never realized how much data could be collected, but that data is now helping inform critical decisions as DroneUp continues to ramp up operations. "There is some consistent data we are collecting, such as how many hours we can operate why we couldn't operate," Walker told Modern Shipper in an interview at the National Retail Federation's Big Show this week in New York City. Now CEO Tom Walker is hoping 2022 results in even greater growth as the company ramps up its drone delivery pilot with Walmart and collects more data with each flight. The last-mile drone delivery company, which is making deliveries of medicines and other items around the world, made two acquisitions and launched a pilot program with the world's largest retailer. The past year represented successful growth of DroneUp's delivery operations. This content is for informational purposes only and not intended to be investing advice.

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